![]() ![]() Unable to understand what they say with words, I used the FACS method initiated by Paul Ekman (Facial Action Coding System) to analyse user’s non-verbal communication and, more specifically, micro-expressions. Thanks to the simultaneous capture of the user’s faces and their interactions with the tested system, I was able to relate these micro-expressions to the interactions. When viewing it, I realise that Spanish people tend to be very expressive and communicate a lot through body language and facial expressions. How am I going to get insights out of this user test session ? So here I was, with no translator and no help and still got to do my job. ![]() But the possibility of capturing the video of the faces of the users and their interactions with the tested system. In a professional experience I was unexpectedly sent to Spain, where I don’t speak the language, for a user testing session of a system I did not design with the promise of a translator. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |